Vocational area: Travel & Tourism
Duration: 4 weeks
Location: Barcelona, Spain
"I now have international work experience with a good reference from my employer for my CV, which will help me to get a job in the future in the industry."
I have always wanted to work abroad and thought this would be a good opportunity to see if working abroad was for me. I knew I would be going with college and people my age and so I would be safe and in good company. I thought it would be a good opportunity to challenge myself and learn new skills in the work place as well as new life skills and I wanted to gain work experience for my CV.
My work placement was amazing. The hotel was lovely and the staff were very friendly and trained me well, so that I was an independent worker in the hotel by the time I left.
I worked on reception: My job was to check people in and out and make bookings and cancellations. I also booked taxis, changed room keys if they didn’t work, answered the phone, helped with storing customer luggage after they checked out. I also helped with marketing in English to rephrase sentences so they made more sense to British people.
I liked that I was in a city, because there were lots of shops on every corner so you didn’t have to walk far to get whatever it is you wanted. I also loved the fake bag markets and the nightlife.
My biggest learning experience was learning the hotels software as it was in Spanish so I had to learn the Spanish on the system as well as how to programme things in and use it. When I had managed to learn it in the second week of my placement, I was able to work on reception independently and it gave me a sense of achievement.
My other big achievement was being offered a job mid-way through my placement which was amazing.
I now have international work experience with a good reference from my employer for my CV, which will help me to get a job in the future in that industry.
Improved language skills
Exposure to cultural experience
Improved people skills
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